Andrew Hemming,
Coordinator / ICT Systems Developer

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This privacy policy sets out how Footprint Media uses and protects any information that you provide when using this website.

Footprint Media is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Footprint Media may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2006.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as post code, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Footprint Media's relationship with you in relation to this website.

The term "Footprint Media" or "us" or "we" refers to the owner of the website - Footprint Media

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. Unless consultancy is provided by us, it shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Sales Terms and Conditions

Definition of our terminology as used within this document:

1. A 'Project' is any work undertaken or service provided by Footprint Media for the client on their request. Full details are available in our order confirmation email to that client.
2. A 'Client' is a person, persons, business or organisation using any of the services provided by Footprint Media.
3. 'The Payment Period' shall be the time allowed by Footprint Media for receipt of all monies owed to Footprint Media by the client.
4. A website becomes 'Live' from the date it is publicly available on the clients chosen domain name.
5. 'Domain name' is the website address as specified by the client.
6. 'Open Source Software' is software made freely available to anyone under the GNU General Public License (GPL).
7. 'Hosting' is a yearly fee to keep a client's website activated online.
8. 'Content' is a generic term that applies to text and/or images that the client requires on the website.
9. 'Audio visual content' is images, audio and/or video/animation that the client requires on the website.

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The following are our terms and conditions regarding the services we provide:

1. The contract between Footprint Media and the client will be on these conditions to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
2. The works to be carried out shall be as set out in the Footprint Media order confirmation email.
3. Footprint Media will only commence work on a project after receipt of 50% deposit of the quoted project fee from the client. The final 50% payment is to be made on completion of the website. The website will be made live once the clients remaining balance is paid in full.
4. Footprint Media reserve the right to decide whether a refund is applicable if requested by the client for any reason. A refund is not guaranteed by Footprint Media but possible providing Footprint Media decide upon this option.
5. Footprint Media shall expect the client to carry out sufficient research before proceeding with a website. This will include checking that the website / idea / business will operate legally within UK law. It is essential that the website and/or any part of its content is not illegal in UK and/or international law.
6. Where audio visual content used on the website has been purchased or recorded by Footprint Media on behalf of the client, it is strictly for use on the website only. Footprint Media are not liable for misuse of audio visual content by the client or any other person/s copying, altering or distributing the content to individuals or other organisations. A separate and specific license is required for audio visual content recorded by Footprint Media for use in publications such as leaflets, brochures, DVD's etc.
7. Footprint Media will host the website if the client requires us to do so and on receipt of full payment of our hosting fees. In doing so we will endeavour to provide a reliable and professional service to the client at all times but do not guarantee that the website hosting will be available at all times, especially in the event of a technical failure beyond our control.
8. Footprint Media cannot be held responsible for anything adversely affecting the client's business operation, sales, or profitability that they might claim is a result of a service offered by Footprint Media .
9. Where we have been asked to provide search engine optimisation for a client, we do not guarantee any specific placement or high ranking on search engines.
10. Footprint Media will provide the client with an expected project completion date (live on the internet) if requested. We will endeavour to meet any given deadline but we do not guarantee and are not bound in any way to complete the project by this date.
11. It is the clients responsibility to check with Footprint Media that open source software is being used or not.
12. We do not charge customers for open source software. If there is a charge for a website using open source software, you are paying for installation and/or configuration time. Open source software is not owned by Footprint Media or our client.
13. Footprint Media own all design, code and content of the website until final payment has been received in full. Once final payment is received, the client will then own the design and code of the website unless open source software is used. Audio visual content will have been purchased by Footprint Media for the client unless supplied by the client or recorded by Footprint Media. Item 13 is subject to item 12.
14. All audio visual content displayed on the client's website will only be used after authorisation by the client and is the sole responsibility of the client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any audio visual content supplied by the client , they will be the sole responsibility of the client.
15. Domain names will be registered by Footprint Media and also registered to the Footprint Media current address. Although the domain names are registered to Footprint Media, the client is the legal owner of the domain name and if they request to have details changed or the domain transferred elsewhere, Footprint Media will do this within reasonable time.
16. It is the responsibility of the client to renew their domain names when due. If a domain name expires, Footprint Media can not be held liable for this. However, Footprint Media will make reasonable effort to contact the client regarding domain renewal.
17. When a client renews 'hosting' with Footprint Media, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the hosting package. If the client does not renew the hosting, their domain name could be made available to the public for purchase and Footprint Media can not be held liable for this.
18. Renewal of 'hosting' is due on a yearly basis. The date of renewal will be annually from the date the website was ordered by the client. The 'hosting' will not be renewed if we cannot contact the customer or the customer requests for us to not host this site. This will also affect the domain as per item 17.
19. The hosting renewal charge must be received within 30 days of the hosting expiry date. We reserve the right to deactivate any website where the hosting has expired and the client has not paid the renewal charge. There will be an admin fee set by Footprint Media for reactivating the website/hosting.
20. If the client does not use Footprint Media hosting services then the management and hosting of the domain are the full responsibility of the client.
21. Footprint Media has no control of, or responsibility for, the content of our client's web sites. In no way does the textual or audio visual content of our client's websites constitute Footprint Media endorsement, or approval of the web site or the material contained within the website. Footprint Media does not verify any of the materials or information contained within our client's web sites and is not responsible for the content or performance of these sites or for the client's transactions with them. Footprint Media provides links or references to our client's websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but we do not guarantee or warrant that such links will point to the intended client site at all times.
22. Footprint Media are not liable for loss, damage or corruption to files or information stored on our servers or individual PC's relating to a client's website. The client is solely responsible for any information or files relating to their website.
23. If a domain name is purchased by the client through a company other than Footprint Media, the client has full responsibility in making sure that the domain name is renewed when due. Footprint Media will not renew the domain name when annual hosting renewal is due if the domain name is purchased through a company other than Footprint Media, nor will it notify the client of any impending renewal date.

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